Terms and Conditions
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Welcome to Talent MEA Center. These Terms and Conditions (“Terms”) govern all apostille, attestation, and embassy legalization services provided by Talent MEA Center (“we,” “us,” “our,” “the Company”) to any individual or business (“you,” “the customer,” “the client”) who avails of our services.
By submitting your documents or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not proceed with our services.
Scope of These Terms
These Terms apply to all services provided by Talent MEA Center. By submitting your documents, you acknowledge that you have read and agree to these Terms.
Talent MEA Center will not be bound by any additional condition unless it is provided in writing and signed by an authorized officer of Talent MEA Center.
Processing Time & Delays
Attestation and apostille processing is entirely dependent on government departments, embassies, and regulatory authorities, not solely on Talent MEA Center. Timeframes we provide are estimates based on standard processing rules and may change based on government rules, holidays, or authority-specific requirements.
- Document collection for weekly processing batches typically runs Thursday to Saturday; total turnaround time begins from the following Monday (India time).
- Delays may occur due to officer unavailability, extended public holidays, or sudden changes in government rules or requirements.
- We do not reduce our service charges on account of delays outside our control, as our own processing time and effort remain unaffected.
Document Damage
While we handle every document with care and successfully process more than 100 documents daily without incident, we will accept limited responsibility for a document damaged while under investigation or in process, as outlined below:
- If a submitted document is damaged, Talent MEA Center will issue a replacement/reissued document of equivalent value, subject to full payment being received for the original service.
- Talent MEA Center will not bear liability beyond reissuing the affected document.
A few important reminders regarding document condition:
Laminated Certificates
We do not recommend laminating certificates intended for attestation or apostille. The process requires stamping directly on the document, so lamination will need to be removed before processing. While we take reasonable care, removing lamination may occasionally cause minor damage due to the adhesive bond between the lamination and the document. Talent MEA Center is not responsible for such damage.
Large Certificates
Most courier companies only accept standard-sized envelopes. If your certificate is larger than standard size, it may need to be folded to fit for transit.
Stapling
Stapling is a common practice at many embassies during the attestation process. Talent MEA Center is not responsible for any stapling that occurs as part of this standard procedure.
Lost, Misplaced, or Damaged (LOM) Documents
If your document is lost while in our custody, Talent MEA Center will bear the full cost of obtaining a duplicate copy, provided you supply the necessary supporting documents to enable reissue.
We will not be held responsible for any indirect loss arising from this situation, and we will not indemnify any consequential damages. If the loss of a document is due to the negligence or error of a third-party courier company, our liability will be limited to the extent provided by that courier company’s own liability terms.
Authenticity & Fraudulent Documents
The authenticity of any document submitted for processing is the sole responsibility of the submitter/customer. Talent MEA Center will not be liable for any consequences arising from a fraudulent or duplicated document.
The customer will be responsible for any legal liability arising from a fraudulent document and agrees that Talent MEA Center may share relevant details with authorities where required by law.
Delivery
Once your document is ready for delivery, we will notify you accordingly.
- We will hold documents for 10 days after completion; if you do not collect them within this period, additional storage/service charges will apply.
- We are not responsible for loss or damage to documents beyond this collection window.
- Delivery is available via our office, our own pickup/drop service, or third-party courier.
Cancellation of Service & Rejection by Embassy
- Cancellation: You may cancel a service at any time. However, a service charge, reflecting work already completed on your file up to that point, plus any charges already incurred with the relevant embassy or authority, will apply and is non-refundable.
- Rejection by Embassy: If the concerned embassy rejects a document, all applicable service and embassy charges already incurred remain payable and non-refundable, and the rejected document will be returned to the customer via courier.
Payment Terms
- If a customer requests delivery to a different office/branch than the one the document was originally submitted to, the applicable price difference (based on local currency/regional rates) must be paid before dispatch.
- This applies where the receiving branch has a specific rate agreement/MOU that differs from the originating branch.
- We accept payment via [XX — insert accepted modes: cash / UPI / bank transfer / cheque / card, etc.
- The original Talent Overseas document only mentioned cheque as a payment method.
Document Collection & Delivery Methods
Documents can be collected and delivered through:
- Our physical office (Delhi, Mumbai, Bangalore, Chennai, Hyderabad)
- Our own pickup/drop service (available in cities with a physical branch)
- Third-party courier service
Seals, Stamps & Verification
In some cases, ink or embossed seals from attesting authorities may appear faint, unclear, or partially visible due to the nature of lamination or the stamping material used. This does not indicate that the document has not been genuinely attested.
Customers are advised to verify the authenticity of the seal/attestation with the relevant authority or embassy directly if required, rather than relying solely on visual clarity of the stamp.
Limitation of Liability
Talent MEA Center’s total liability for any claim arising from our services will not exceed the service fee paid for the specific document/service in question. We are not liable for indirect, incidental, or consequential losses, including but not limited to loss of visa opportunity, travel delay, employment delay, or admission delay resulting from processing timelines beyond our control.
Changes to These Terms
Talent MEA Center reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, the head office location.
Contact Us
For any questions regarding these Terms and Conditions, please contact us:
📞 8800940238
✉️ hello@meacenter.in
📍 7th Floor, Pragati Tower, 705, Prasad Nagar, Rajendra Place, New Delhi 110008