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Talent MEA Center (“we,” “us,” “our”) operates meacenter.in (the “Website”) and provides apostille, attestation, and embassy legalization services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Website or avail our services.

By using our Website or submitting your documents to us, you consent to the practices described in this policy.

 

Information We Collect

Personal Information you provide to us:

• Name, phone number, and email address (via our contact form, WhatsApp, or phone/email correspondence)
• Documents submitted for apostille/attestation (e.g., birth, marriage, death, educational, or commercial certificates), which may contain sensitive personal details such as date of birth, address, academic records, or family details
• Passport copy and other identification documents, where required for processing
• Payment information, where applicable if payments are collected directly online or offline/in-office

Information collected automatically:

• IP address, browser type, device information, and pages visited on our Website
• Cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our Website and improve our services.

 

How We Use Your Information

We use the information we collect to:

• Process your apostille, attestation, or embassy legalization request
• Communicate with you regarding the status of your documents
• Coordinate with government departments, state authorities, embassies, and MOFA offices as required to complete your service
• Improve our Website and services
• Send you service updates

 

Sharing of Information

We may share your personal information, including your documents, with:

• Government authorities — state authentication departments, the Ministry of External Affairs (MEA), embassies, and MOFA offices, as necessary to complete the attestation/apostille process
• Courier partners — for document pickup and delivery
• Third-party service providers may use platforms such as CRM, SMS/WhatsApp, or email platforms to communicate with you about your service requests. These providers only access information necessary for that purpose and may not use it for anything else.

We do not sell your personal information to third parties for marketing purposes.

 

Data Retention

We retain your personal information and submitted documents as long as necessary to complete your service and for a reasonable period afterward for record-keeping and legal compliance.

 

Data Security

We take reasonable technical and organizational measures to protect your personal information and documents from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or physical handling is completely secure, and we cannot guarantee absolute security.

 

Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal and regulatory obligations
• Withdraw consent for processing, where applicable

To exercise these rights, please contact us using the details in Section 9 below.

 

Cookies

Our Website may use cookies to improve user experience and analyze site traffic. You can control or disable cookies through your browser settings; however, this may affect certain Website features.

 

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors, except where a minor’s document (e.g., birth certificate) is submitted by a parent or legal guardian on their behalf.

 

Grievance Officer / Contact for Privacy Concerns

As required under the DPDP Act, 2023, you may contact our designated Grievance Officer for any questions, concerns, or complaints regarding your personal data:

Mr. [Name], Grievance Officer

Designation: [e.g., Operations Manager / Compliance Officer]
📞 8800940238
✉️ hello@meacenter.in
📍 7th Floor, Pragati Tower, 705, Prasad Nagar, Rajendra Place, New Delhi 110008

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.